Cape Cod City residents were left in the dark by the solar power company

Residents of Yarmouth, Massachusetts are potentially running out of thousands of dollars after claiming that a solar energy company took their money and hid it without finishing the job. Jami Carder is a Cape Cod city resident asking for answers after discovering Tuesday night that Solar Wolf Energy, the company recommended by Yarmouth officials, has remained silent. “It seemed like a reliable deal because it was literally offered by the city I live in,” Carder said. City-sponsored program Solarize Plus Yarmouth emailed residents with contracts or down payments to Solar Wolf Energy and those with incomplete solar systems, stating that Solar Wolf has not been responding to calls and emails since Monday. In a statement shared with NewsCenter 5, Solarize Plus Yarmouth said it learned that Solar Wolf informed employees on March 5 that the company was closing. Carder said she tried to contact Solar Wolf Energy on her own, but that the emails he sent were bounced. She got in touch with Solar Wolf employees on Facebook who told her they were fired on Friday May 6th. “I’m frustrated by the city for not controlling this company,” Carder said. “There are a lot of complaints in the Better Business Bureau about them.” Joe Dwelly, another Yarmouth resident, said he installed solar panels on the roof of his house last month, but those panels have yet to be inspected. This means that his electricity savings are on hold and he believes Solar Wolf should coordinate the inspection of the panel. “I’m worried. I wonder what the resolution will be,” Dwelly said. “I’m just waiting to see how it works.” Carder said her electricity bill rises to $ 500 a month in the summer and that she was told the solar panels would cover her entire bill. She now has her even more payments to make and she estimates that she could be out nearly $ 20,000. “I took out a loan for my home to pay for this. I have two kids in college,” Carder said. “The main reason I took out this loan was for my electricity bill to go away. So now I have this loan for the next 10 years plus my electricity bill.” A spokesperson for the Massachusetts Attorney General’s Office said the office is in the early stages of examining the matter in order to obtain more information and assist customers. Carder said he contacted the owner of Solar Wolf Energy and that he told her that her wife was in the hospital and that he was with her. News Center 5 also contacted the owner of Solar Wolf Energy, who said he was willing to speak later but was not available to speak Wednesday night due to her wife being hospitalized. Solarize Plus Yarmouth, who worked to bring the Massachusetts Clean Energy Center’s Solarize Massachusetts Plus program to the city, said a Zoom meeting will be held Thursday at 7pm to discuss the Solar Wolf issue with residents.

Residents of Yarmouth, Massachusetts are potentially out of thousands of dollars after claiming that a solar energy company took their money and hid it without finishing the job.

Jami Carder is a Cape Cod city resident asking for answers after discovering Tuesday night that Solar Wolf Energy, the company recommended by Yarmouth officials, has remained silent.

“It seemed like a reliable deal because it was literally offered by the city I live in,” Carder said.

City-sponsored program Solarize Plus Yarmouth emailed residents with contracts or down payments to Solar Wolf Energy and those with incomplete solar systems, stating that Solar Wolf has not responded to calls and emails since Monday.

In a shared statement with NewsCenter 5, Solarize Plus Yarmouth said it learned that Solar Wolf had informed its employees on March 5 that the company was closing.

Carder said she tried to contact Solar Wolf Energy on her own, but the emails she sent bounced back. She got in touch with Solar Wolf employees on Facebook who told her they were fired on Friday May 6th.

“I’m frustrated that the city didn’t control this company,” Carder said. “There are a lot of complaints in the Better Business Bureau about them.”

Joe Dwelly, another Yarmouth resident, said he installed solar panels on his house’s roof last month, but those panels have yet to be inspected. This means his electricity savings are on hold and he believes Solar Wolf should coordinate the panel inspection.

“I’m worried. I wonder what the resolution will be,” Dwelly said. “I’m just waiting to see how it works.”

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Joe Dwelly, of Yarmouth, Massachusetts, had more solar panels installed on the roof of his home in April by Solar Wolf Energy. Dwelly, however, said the panels have not yet been inspected and had no news from Solar Wolf Energy, a company recommended by the city.

Carder said her electricity bill rises to $ 500 a month in the summer and she was told the solar panels would cover her entire bill. She now has her even more payments to make and she estimates that she could be out nearly $ 20,000.

“I took out a loan for my home to pay for this. I have two kids in college,” Carder said. “The main reason I took out this loan was for my electricity bill to go away. So now I have this loan for the next 10 years plus my electricity bill.”

A spokesperson for the Massachusetts Attorney General’s Office said the office is in the early stages of investigating the matter in order to obtain more information and assist customers.

Carder said he contacted the owner of Solar Wolf Energy and told her his wife was in the hospital and he was with her.

NewsCenter 5 also contacted the owner of Solar Wolf Energy, who said he was willing to speak later but was not available to speak Wednesday night due to his wife’s hospitalization.

Solarize Plus Yarmouth, who worked to bring Massachusetts Clean Energy Center’s Solarize Massachusetts Plus program to the city, said a Zoom meeting will be held Thursday at 7pm to discuss the Solar Wolf issue with residents.